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Is Your Water Heater Tripping The Reset Button?

Most of us never think about our water heaters until there is a problem. There are many issues that can arise with a water heater, we will focus on the issues related to the reset button continuously tripping. There are a few problems that may arise causing your water heater to overheat. If this happens your water heaters emergency cut-off (ECO) will kick in and shut off the appliance. To reset your water heater, you will need to press the red reset button located on the ECO, typically found on the thermostat on top.

If this continuously occurs, you will need to contact a Jacksonville plumber to inspect your water heater. The constant tripping is a good sign the water in the tank is extremely hot. This is typically caused by a faulty component. The problem will not fix itself and you will need a professional to come in to find out the issue and replace the faulty part. Below are some common causes for your water heaters' constant tripping.

Bad Thermostat

Your water heater has two heating elements. One at the top and one at the bottom of the tank. The thermostats control the heating elements that heat up the water in the tank. When the water reaches the desired temperature, the thermostat should turn off the heating element. However, when if one or both of the thermostats goes bad the heating element will remain on, constantly heating the water in the tank and eventually tripping the ECO.

Bad Heating Element

Nothing lasts forever, and that includes your water heaters' heating elements. Oftentimes the heating elements will just stop working. However, there are instances where an electrical short in the heating element can cause it to receive power. When this occurs even if the thermostat tries to shut it down when the water reaches the desired temperature, it won’t. In turn, producing extremely hot water that will eventually trip your ECO.


ECOs are also susceptible to failure. They can fail due to constant tripping or just overall wear and tear with age. If the ECO fails you will need to get it replaced.

Faulty Wiring

There are instances where your thermostat, ECO, and heating elements are all working properly but a loose wire within the tank is causing the issue. This can be dangerous due to the potential for a fire hazard. If you suspect you have faulty wiring, contact a professional plumber to inspect your water heater.

Regardless of the issue constant tripping of your water heater’s ECO needs to be inspected and fixed. If you are having issues with your water heater contact Metro Rooter today and schedule an appointment with one of our highly qualified technicians.

Whether you need your water heater replaced or repaired Metro Rooter is one of the most trusted names in Jacksonville. We have been serving Jacksonville residents and businesses for over 30 years. If you have a water heater issue call us today (904) 567-3775

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